How Can We Help?

Our support team is here to help vendors and couples get the most out of Bisheret.com.

🏪
Vendor Support
Help with your listing, billing, photos, packages and portal access.
Email Vendor Support
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Couple Support
Help finding vendors, using planning tools, or your wedding website.
Email Couple Support
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Billing Support
Questions about charges, subscriptions, refunds or invoices.
Email Billing

Frequently Asked Questions

How do I list my business on Bisheret.com?
Click "List Your Business" on our homepage or visit vendor-apply. Complete the application and our team will review it within 1-2 business days. Once approved you'll receive portal access to complete your profile.
How do I access my vendor portal?
Go to bisheret.com/vendor-portal.html and enter the email address associated with your listing. You'll receive a magic link to log in — no password required.
What are your subscription plans and pricing?
We offer three plans: Starter ($29/month), Professional ($79/month), and Premium ($199/month). Each plan includes a vendor listing with increasing levels of visibility, features and support. Visit our pricing page for full details.
How do I cancel my subscription?
You can cancel anytime from your vendor portal under Billing, or by emailing billing@bisheret.com. Per our terms, we offer a 30-day refund on annual plans. Monthly plans are cancelled at the end of the current billing period.
How do I upload photos to my listing?
Log in to your vendor portal and click "📸 Photo Gallery" in the left navigation. You can drag and drop photos or click to browse. We recommend uploading at least 5 photos — vendors with photos get 3x more inquiries.
How do couples contact me through Bisheret?
Couples can send you an inquiry directly from your vendor profile page. You'll receive an email notification and can also view and reply to messages in your vendor portal under "Messages".
How do I get more reviews on my listing?
After each event, email your clients a direct link to your Bisheret profile and ask them to leave a review. Reviews significantly improve your search ranking and inquiry rate. Our team can provide a review request email template — just contact vendor support.
Is Bisheret.com only for Jewish vendors?
Bisheret.com is a directory specifically serving Jewish weddings. We welcome any vendor who serves the Jewish wedding market — whether you are Jewish yourself or simply experienced with Jewish wedding traditions, kosher requirements and Jewish customs.

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